Frequently Asked Questions
What is Ask NFB?
Ask NFB is your construction expert resource and dedicated advice service launched by the National Federation of Builders (NFB). It provides NFB members with expert support and guidance on a wide range of construction-related topics.
Who can access Ask NFB?
Ask NFB is available exclusively to NFB members. To join the NFB and access this service, you can contact AskNFB@builders.org.uk or call 03450 578 160.
What kind of support does Ask NFB offer?
Ask NFB offers support on a variety of topics including legal issues, contract negotiations, human resources, procurement, CITB funding, research and development, tax, CIS, payroll, and regulatory updates. Members can access this support online and through unlimited calls to their Account Manager.
How does the advice line work?
The dedicated advice line allows members to have unlimited calls with their Account Manager throughout the year. This means members can seek personalised assistance on any construction-related issue whenever needed.
What resources are available through Ask NFB?
Members have access to a comprehensive library of resources including templates, model policies, the latest industry guidance, news articles, and information on key industry standards. These resources are designed to help members navigate the complexities of the construction industry.
How do I contact my Account Manager?
You can contact your Account Manager by calling 03450 578 160 or contacting AskNFB@builders.org.uk. They are available to assist you with any questions or issues related to your membership or the construction industry.
What are the benefits of using Ask NFB?
Using Ask NFB provides members with expert advice, up-to-date resources, and personalised support, helping them make informed decisions that support their business’s growth and success. It also helps members stay compliant with industry regulations and best practices.
How often are the resources updated?
Ask NFB is monitored daily by the NFB Membership Services Team. The resources available through Ask NFB are regularly updated to ensure members have access to the latest information, industry standards, and best practices.
Is there an additional cost to use Ask NFB?
Ask NFB is included as part of the NFB membership benefits. There are no additional costs for members to access the service or the resources provided.
Can I provide feedback on Ask NFB?
Yes, the NFB encourages members to provide feedback on the Ask NFB service. Your feedback helps improve the service and ensure it meets the needs of all members. You can provide feedback directly to your Account Manager.